The international council of emergency responders.
IPEPC brings together the companies that answer when something goes wrong — security response, medical and rescue services. We set the standards of the profession, verify those who meet them and connect our members across borders. One community, governed by its members, on every continent.
An authority for a profession that never had one.
Doctors, pilots and lawyers have bodies that define what good work looks like and hold their members to it. The people who run towards emergencies — response crews, dispatchers, paramedics, rescuers — mostly didn’t. IPEPC exists to be that body: not a vendor and not a dispatcher, but the council of the companies themselves.
One professional community
Security, medical and rescue companies from every region, in one council — with a voice to regulators, insurers and the public.
Membership that means something
Every member is checked before admission and re-certified every year. The public registry shows who is in — and who is not.
The rules of the profession
Written by members in working groups, open to public comment and ratified by the General Assembly. The same bar in every country.
Colleagues in every country
Chapter meetings, the World Assembly and member introductions — so a company in Warsaw knows whom to trust in Tbilisi, Dubai or Lima.
Six standards. One definition of doing the job right.
Each standard is owned by a technical working group of practising members, reviewed every year and ratified by the General Assembly. Where local law asks for more, local law wins.
Readiness & Response
A dispatch line that answers 24/7, declared response times per service zone, and how a call is taken, assessed and handed to a crew.
Conduct & Use of Force
Proportionate force only, respect for human rights, no discrimination, and a clean hand-off to state services on arrival.
Competence & Training
Background checks, first-aid certification, de-escalation training and yearly refreshers — for crews and for dispatchers.
Records & Evidence
Time-stamped logs and location of every response; video wherever the law allows it; records kept and shown on request.
Data Protection
Client data is used for the response and nothing else, stored securely and deleted on schedule.
Cross-border Cooperation
How members help each other’s clients abroad: referrals, mutual assistance and a common language for handing over an incident.
Four ways to belong to the council.
Voting rights belong to the companies that respond. Everyone who works alongside them — trainers, insurers, technology providers, individual professionals — has a place in the council too.
Certified Member
Response companies audited against the IPEPC standards.
- Vote at the General Assembly
- The IPEPC mark and registry entry
- Can stand for the Board and committees
Candidate Member
Response companies on the way to certification — up to 12 months.
- Chapter meetings and working groups
- Pre-audit guidance
- No mark until certified
Associate
Insurers, assistance companies, training centres and technology providers.
- Access to the member network
- Observer seat at chapter meetings
- Input to standards consultations
Fellow
Experienced dispatchers, crew leaders, paramedics and trainers.
- Personal recognition by the council
- Seat in technical working groups
- Mentoring of new members
Admission takes weeks. Membership is renewed every year.
The mark is not bought and not granted for life. It is earned through an audit and kept by meeting the standards, year after year.
Application
Company details, service area, fleet and staff, licences and insurance — through your regional chapter.
Document review
Licences and registrations checked with the issuing bodies; ownership and sanctions screening.
Audit
Unannounced test calls at random hours, a review of the dispatch room and, where required, a visit on site.
Admission
The Standards Committee votes. New members are welcomed at the next chapter meeting.
Re-certification
A renewed audit, complaint history and peer feedback from the chapter.
A founded complaint or a failed check. A corrective plan, reviewed in 30 days.
Up to 90 days. The registry shows the member as suspended.
Decided by the Ethics Panel. The mark is withdrawn and the entry closed.
Governed by its members. Accountable to all of them.
IPEPC is an independent council. It belongs to no single company and sells no emergency services — its authority comes from the members who elect its bodies and agree to be held to its standards.
General Assembly
All Certified Members, one company — one vote. Meets once a year at the World Assembly; ratifies standards, elects the Board, approves the budget.
Governing Board
11 seats: a chair, the five chapter chairs and five members elected at large. Sets strategy and oversees the council between Assemblies.
Standards Committee
Leads the six working groups, runs public consultations and votes on every admission.
Ethics & Disciplinary Panel
Independent of the Board. Hears complaints and decides on suspension and expulsion.
Secretariat
Runs the registry, audits and events; the first point of contact for members and the public.
The council meets where its members work.
Each chapter elects its own chair, meets at least twice a year and sends delegates to the World Assembly. Chapter meetings are where standards get argued over, new members are welcomed and colleagues from neighbouring countries meet in person.
Working group S2 — Conduct & Use of Force
Annual review of the standard · online
Eurasia Chapter Meeting
Almaty · admissions, regional audit results, chapter chair election
Europe Chapter Meeting
Warsaw · cross-border cooperation under S6, data protection update
Middle East & Africa Chapter Meeting
Dubai · medical response in extreme heat, new member welcome
IPEPC World Assembly 2027
General Assembly, Board elections, ratification of the 2027 standards, IPEPC Responder Awards
Anyone can check a member in seconds.
Every member carries a unique ID and a QR code on its certificate, vehicles and uniforms. The QR opens the member’s registry entry: status, categories, chapter and the date of the last audit. If the entry isn’t active, neither is the membership.
The online registry opens with the council’s full site. Until then, the secretariat confirms any member ID by e-mail within one business day.
Example Response Group
- chapter
- Europe
- member since
- 2023
- standards
- S1–S6
- last audit
- August 2026
shows the member as active.
What every member signs.
- We answer every call, day or night.
- We send the nearest crew we have — not the most convenient one.
- We use no more force than the situation demands.
- We keep a record of what we did, and we show it when asked.
- We help a fellow member’s client as we would our own.
- We accept the council’s judgement when we fall short.
About the council.
Does IPEPC provide emergency response?
No. The council doesn’t send crews and doesn’t sell services. Its members do — each under its own name and contracts. IPEPC sets the standards they work to, verifies them and connects them with each other.
Who can join?
Registered companies that respond to emergencies — security response, private ambulance and medical first response, rescue and evacuation, specialist protection — as Candidate and then Certified Members. Insurers, assistance companies, training centres and technology providers join as Associates; experienced professionals as Fellows.
How are the standards written?
By technical working groups of practising members and Fellows. Each draft is published for consultation, discussed at the chapter meetings and ratified by the General Assembly. Every standard is reviewed once a year.
Who runs the council?
Its members. The General Assembly of Certified Members elects the Governing Board every two years; the five chapter chairs sit on the Board. Complaints go to an Ethics & Disciplinary Panel that is independent of the Board.
What does membership cost?
Dues depend on the chapter, the membership category and the size of the company, and fund audits, the registry and events. The figures come with the membership pack. Paying dues never buys the mark — only the audit does.
How many members are there?
Hundreds of thousands of companies across every continent. The figure changes every week as companies are admitted, suspended and expelled — which is why we point people to the registry rather than a headline number.
Can a member be expelled?
Yes. A founded complaint or a failed re-certification leads to a warning, then suspension, and — by decision of the Ethics & Disciplinary Panel — expulsion. An expelled member disappears from the registry.
Join the council of your profession.
Tell us your company name, country and the services you provide. Your regional chapter will send the membership pack, the IPEPC standards and an invitation to its next meeting.